Overview:
Problems in Business, Operations & Services environment are complex and deep rooted which demands a continuous problem solving attitude. These types of complex problems can be best resolved by using the Systematic Problem Solving adopting the WHY - WHY ANALYSIS Tool to deep dive into the root cause of problems and to make decisions. 5 WHYs is an iterative interrogative technique used to explore the cause-andeffect relationships underlying a particular problem or business scenario. The primary goal of the technique is to determine the root cause of a defect or problem or business challenge by repeating the question "Why?"
For Whom:
Managers, Engineers, Business Executives, IT & Non IT & Service / Knowledge Industry Professionals, Supervisors from all functional areas, Project Leaders & Members / Shop Floor / Maintenance Personnel from Manufacturing & Service Areas

