About the Host
Reba Coelho is a certified image consultant, a certified soft-skills trainer, and a certified Train The Trainer ("TTT") trainer. She started her career in the corporate consulting space at Deloitte India. She has been fortunate enough to work with numerous Deloitte Member Firms (across the globe) and has been exposed to industries such as pharmaceutical, fabric, chemical/ paints, and dyes, gold, cloud computing, etc. She has been in the training and development field for 2 years now and has trained over 2000 learners to date. She currently conducts regular training sessions on image management and soft skills subjects related to communication skills, emotional intelligence, change management, customer service, team building, corporate and social etiquette, presentation skills, interview skills, resume making, image management (the power of first impressions) and body language. She primarily works in the Ed-tech and educational industry and has worked on training projects in the IT, real estate, media & pharma industries as well as with co-working spaces.
About the workshop - Interpersonal Effectiveness refers to one's ability to understand people and to ensure that you create an environment conducive to effective communication and developing valuable relationships. Today's work environment requires you to be able to interact with both, your internal and external customers and to keep them happy. You also need to know how to build their trust and have teams that work efficiently. Research has shown that improving your interpersonal skills will lead to more positive outcomes so come attend the workshop and develop this skill-set. P.s. - Interpersonal effectiveness is also one of the most wanted skills required by all recruiters (especially if you're in a client-facing/ client servicing role).
What will you learn - Effective strategies to establish and maintain professional relationships, how to balance priorities vs. demands, set boundaries, and learn how to say no as well as how to instill a sense of personal mastery and self-respect.
Who should attend - All freelancers, entrepreneurs, college students (who want to learn how to develop the interpersonal skills or ability to get along with people), anyone who wants to improve the way they build and manage relationships which will ultimately get them more business
Materials required - A notebook, pen, and the willingness to learn