Chennai Workshop for Salespersons to improve Selling Skills for Higher Sales.

Smart Skills:Body Language, Etiquette, Product Knowledge

Enquiry: How to ask the potential customer what she wants, her intention for purchase

Respond:How to reply to customer’s expectations and questions

Veto: Handling objections from customers regarding price, making etc

Including New Items:Cross Selling, Upselling opportunities for higher sales

Close the Sale:The first time a training program teaches how to close a sale.

Exceed Expectations:How to delight customers with innovations in service at low cost.

Service after Sales:Why and how to get repeat customers

Question and Answers