Certification in Digital Banking

Digital banking refers to the use of digital technology to deliver banking services to customers. It has become increasingly popular in the BFSI (Banking, Financial Services, and Insurance) sector due to its numerous benefits such as convenience, accessibility, and cost-effectiveness.

Digital banking has revolutionized the way customers interact with their financial institutions. Customers can now access a range of banking services such as account opening, loan applications, fund transfers, bill payments, and investment management through digital channels such as mobile banking apps and online banking portals. This has led to a significant reduction in the need for customers to visit physical bank branches, making banking more convenient for customers.

The BFSI sector has also embraced digital banking to enhance efficiency and reduce costs. By automating processes and reducing the need for manual intervention, financial institutions can streamline their operations, reduce costs, and improve customer satisfaction. Digital banking has also enabled the BFSI sector to offer personalized products and services to customers, leading to increased customer engagement and loyalty.

Some of the key technologies driving digital banking in BFSI include artificial intelligence (AI), machine learning (ML), blockchain, and the Internet of Things (IoT). These technologies are being used to enhance security, improve decision-making, and create new business models in the BFSI sector.

Overall, digital banking is transforming the BFSI sector, leading to increased efficiency, improved customer satisfaction, and the development of new business models.

The Certification in Digital Banking will deep dive into: 

• how to create an effective Digital Strategy as well as go about implementation
• Digital Banking Ecosystem
• Digital Maturity Model
• Building Digital Bank 

Course modules:

1. Digital Banking Overview
2. Digitisation Programs
3. Open Banking
4. Digital Bank
5. Technology Stack
6. Change in Management & Organization Structure