Quantic India- 3rd Annual CX Excellence Awards 2024- New Delhi

Thank you for showing your interest in the 3rd Annual CX Excellence Awards 2024. We are overwhelmed by the response we have received. The registrations for the 3rd Annual CX Excellence Awards 2024 will be closed by EOD on 10th March at 12.00 am IST.

Eligibility criteria to attend the event:

Who can Participate?

- AGM & Above

- Domain Professionals with more than 5 years of experience in CX

- Eligible Designations:

1. Chief Customer Experience Officer

2. Chief Customer Service Officer

3. Chief Loyalty Officer

4. Chief Happiness Officer

5. Head of Customer Experience

6. Head of Customer service

7. Head of Customer Loyalty

8. Head of Customer Happiness

9. Head of Operations

10. EVP, SVP, VP, AVP- Customer Experience

Industry Focus

-BFSI & NBFC

-Retail & E-Commerce

-Manufacturing & Consumer Products

-Healthcare & Pharmaceuticals

-Fin-Tech, Health-Tech, Ed-Tech, Food-Tech, Logistics & Delivery

Who cannot Participate?

- Associates, Students, Learners, Interns, Freelancers, Researchers

Who are eligible for paid passes? (Passes are subject to first come first serve policy. Price will be disclosed after receiving the query)

- Independent/Company Consultants, Analysts

- Sales, Marketing Professionals (If interested to sponsor, please drop us a query on this link- https://cxexcellenceawards.in/contact-us/)

- Domain Professionals with less than 5 years of experience.

Please note: After you register for the event, we evaluate your profile. You will receive an email from our team after the evaluation. Do not bring any print of this ticket/email with you, as it will not be accepted.

Quantic India 3rd Annual CX Excellence Awards 2024.

The Cognitive Map to customer’s Mind: Connect, Converse and Coincide

Following two successful CX Annual Show, we are now hosting our 3rd Annual CX Excellence Awards 2024.

Date: 15th March

Venue: Holiday Inn, New Delhi Int'L Airport, an IHG Hotel

CX refers to everything a firm does to provide outstanding customer experiences, value, and growth. Customer Experience stands as the cornerstone of any formidable brand today. It’s the very essence that ignited the inception of our prestigious Customer Experience Excellence Awards. Our mission? To empower companies to assess, devise, and deploy cutting-edge methodologies through seamless collaboration.

For any inquiries, please click the link: https://cxexcellenceawards.in/contact-us/

Join us for an amazing panel discussion with 30+CX experts.

This time, the agenda focus for the 3rd Annual CX Excellence Awards 2024 will be:

-Key challenges & opportunities in creating a seamless omni-channel experience for customers and how are business impacting from it?

-How has conversational AI evolved over time for better customer engagement? Is it getting more complex or convenient?

-Discussing the complex future of Open AI for the CX industry

-The Impact of CDPs (Customer Data Platform) on Customer Experience -Management

-How do businesses use cognitive biases and behavioral economics principles to design loyalty programs that tap into customers' decision-making processes?

-Addressing the role of social listening in crisis management and how it enables personalized CX.

-Cultivating and nurturing brand advocacy among our customers to harness the power of word-of- mouth marketing & drive organic growth in today’s competitive market.

The Awards Ceremony will feature more than 200+ leaders who aim to bring a well-structured revolution with their innovative contributions in the domains of Retail, E-commerce, BFSI, Insurance, Manufacturing, Pharmaceuticals, and fintech.

We cordially invite you all to be a part of the 3rd Annual CX Excellence Awards 2024 to celebrate the journey of the revolutionary CX domain.