UOWD - Webinar on Customer Experience

Join in for an engaging talk on Customer Experience (CX) followed by an open Q&A session to help you resolve some of your queries. In this session, you will be engaged around what all the CX hullaballoo is about any way and we will together bust some of the myths around it. During the journey we will define CX, why it is necessary in today's day & age, a few examples of what CX feels like, the financial benefits of great CX and how you could get started on your own and / or with your immediate team with just your conviction that it's the right thing to do!!

• The secret sauce of CX – what’s different about it
• Your own insights into what CX means for you in your organization’s context
• Tips on how to start your CX journey as an individual and / or in your organization

Website : https://www.uowdubai.ac.ae/events/customer-experience-whats-all-hullaballoo-about