SPC, Statistical Process Control Certificate training workshop

Unit 1 - Statistics Primer
Lesson 1: Introduction to Variation
· What variation is and why it is a problem in any process.
Lesson 2: Measuring Variation
· Using a histogram to show the variation in a process.
Lesson 3: Patterns of Variation
· Types of patterns of variation, what they tell you, and what to do about them.
Lesson 4: Measures of Variation
· Statistical measures of variation: mean, range, and standard deviation.
Lesson 5: Normal Curve
· Properties of the normal curve and the 68-95-99.7 Rule.
Lesson 6: Stability
· The importance of a stable process.
Challenge: An assessment of the learner's progress in this unit.

Unit 2 - Control Chart Basics
Lesson 1: What are Control Charts?
· What control charts are and why they are used.
Lesson 2: What a Control Chart Looks Like
· Common elements of all control charts.
Lesson 3: Interpreting Control Charts & Taking Action
· Out-of-control patterns and what to do when they occur.
Lesson 4: Types of Control Charts
· Variable and attribute control charts: Which do you use when?
Lesson 5: Using Variable Control Charts
· Calculating and plotting data and interpreting variable-data charts.
Lesson 6: Using Attribute Control Charts
· Calculating and plotting data and interpreting attribute-data charts.
Challenge: An assessment of the learner's progress in this unit.

Unit 3 - Process Capability Basics
Lesson 1: What is Process Capability?
· What process capability means and why it is important.
Lesson 2: Measuring Process Capability
· The capability ratio, process capability index, and Cpk.
· Process performance indices, Ppk and Pp.
Challenge: An assessment of the learner's progress in this unit.