Running an online store is more than just listing products and waiting for customers to click “Buy Now.” For many businesses — especially those selling custom products, offering B2B services, or handling bulk orders — pricing and sales require negotiation, customization, and flexibility. That’s where the Shopify Quotation App comes in. This tool allows store owners to provide tailored quotes, negotiate deals, and close sales efficiently. Here’s a practical guide to help you understand how to use the Shopify Quotation App and why it’s a smart investment for your store.
What Is the Shopify Quotation App?
The Shopify Quotation App enables merchants to replace the fixed-price “Add to Cart” button with a Request a Quote option. This lets customers submit inquiries or requests for a personalized quote instead of purchasing immediately. Merchants can then review, approve, reject, or negotiate these requests through the app’s backend, providing flexibility and a more human approach to selling.
Why Is It Useful?
For businesses that sell custom-made products, wholesale items, or services with variable pricing, providing a one-size-fits-all price doesn’t work. The Shopify Quotation App helps you:
This tool can dramatically increase your conversion rates, especially for high-ticket or complex sales, because it meets customers where they are — often needing a conversation or a tailored deal before they commit.
Key Features to Know
The app is packed with features designed to make life easier for both merchants and customers:
Customizable Quote Forms: Build forms to collect details like quantity, custom specs, deadlines, or special instructions.
Hide or Replace Pricing: You can hide prices and replace the purchase button with an “Add to Quote” button on selected products or collections.
Backend Management: Receive, manage, and track quote requests right from your Shopify dashboard.
Quote Attachments: Let customers upload documents, designs, or project notes with their requests.
Quote-to-Order Conversion: Convert accepted quotes into live orders or generate professional PDF quotes to send to customers.
Best Practices for Using the App
Make the Quote Form Easy to Use
Keep the form straightforward but informative. Ask only for details that are necessary to create a meaningful quote.
Respond Promptly
Quick responses show professionalism and increase the likelihood of closing a sale.
Negotiate Thoughtfully
Use the opportunity to upsell, offer bundles, or propose value-added services when discussing quotes with customers.
Follow Up
If a customer hasn’t responded to a quote, send a polite follow-up. Sometimes a gentle nudge is all it takes to close the deal.
Final Thoughts
The Shopify Quotation App is a powerful tool for store owners who want to offer personalized service, handle complex orders, and build long-term customer relationships. By integrating it into your store, you open the door to higher-value sales, improved customer satisfaction, and a competitive edge in your niche.
If you’re ready to take your store beyond “click and buy,” the Shopify Quotation App is your practical companion for success.

