Emotional Intelligence T4T

We probably also know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they could look at a problem and calmly find a solution. Their excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance.

1. Self-Awareness
2. Self-Management
3. Social Awareness
4. Relationship management

1. Understanding of why EQ affects performance, relationships and respect?
2. Understanding of strengths and gaps they need to work upon in context of EQ Skills.
3. How to raise personal competence by developing self-awareness and social-awareness?

• Level One emotional intelligence—what it is, the biological basis, and the four core EQ skill model: It's both an "a-ha!" moment and a relief to learn that our emotions are part of our cognition and cannot be turned off—but they can be managed using emotional intelligence skills. You will discover and uncover why we do what we do, and how to work with—not against—our nature.
• Learn why emotional intelligence matters—the business case for emotional intelligence: Many sizable organizations have invested in EQ skill development and studied its positive and measurable impact such as higher retention, leadership performance, and sales. Here how these success stories translate into real business results.
• Set your EQ goals and complete your emotional intelligence action plan: Throughout the day, you will be reflecting, writing, and prioritising your 3 month plan of action, so that when you leave the Mastering Emotional Intelligence session, you will know exactly what you'll be working on—and in what order—throughout the year.

On Day 2, learn to facilitate the program and debrief the Emotional Intelligence Assessment:

• Master what you need to know about four core skills, so you become the go-to EQ development resource: Understanding the agenda and how to run your own session is essential, but it's just part of what you'll learn.
•  Learn to lead discussions using movies and DTCI leader briefs: Creating an open, challenging, safe dialogue around our curriculum often means you must be confident enough to improvise and deviate from the script.
• Plan your program implementation and prepare for your first session with colleagues: DTCI will share tips and ideas for implementation, discuss design options, and explain how to overcome common hurdles in emotional intelligence pilots and rollouts

Enrol into our Asynchronous EQ+ Classrooms to access latest in area of Emotional Intelligence.