Design Thinking Training Bengaluru 7th Sep 2019

Design Thinking

Design Thinking is a methodology used by designers to solve complex problems, and find desirable solutions for clients. A design mindset is not problem-focused, it’s solution focused and action oriented towards creating a preferred future. Design Thinking draws upon logic, imagination, intuition, and systemic reasoning, to explore possibilities of what could be—and to create desired outcomes that benefit the end user (the customer).

You can design the way you lead, manage, create and innovate. The design way of thinking can be applied to systems, procedures, protocols, and customer/user experiences.

Design thinking minimizes the uncertainty and risk of innovation by engaging customers or users through a series of prototypes to learn, test and refine concepts. Design thinkers rely on customer insights gained from real-world experiments, not just historical data or market research.

Benefits

• Provides different perspective of the problem
• Determine root cause of the problem
• Encourage innovative thinking and creative problem solving
• Fulfilling user experiences
• Final outcome meets client objectives
• Continually expand your knowledge

Agenda

Session 1

• Design Thinking
• Overview
• Past and Current Challenges
• Design Thinking Process
• Area of Business Impact

Session 2

• Business Hypothesis
• Mapping stakeholders
• Concept clustering
• Sketches and Post-its
• Prioritization
• Defining Business problem
• Customer journey map

Session 3

• Ideation
• Brain storming
• Idea generation tools
• Go for Quantity & Prioritization
• Mind Map
• Prototyping
• Prototyping Mindset
• Prototyping Tools
• Storyboarding with post-its and kits

Session 4

• Testing and Delivery
• Concept poster
• Concept peer-review
• Concept Presentation
• Adapt and Adjust
• KPI’s, Risks, Revision

Who Can Attend

As this Design Thinking provides the basic concepts and principles of Design Thinking to learners. Therefore, it does not require programming or IT background, making it well-suited for the following audience:

• Experienced Project Managers and Innovators
• Senior/Top Management Executives
• Senior Human Resource Professionals
• Trainers and Coaches
• Graduates
• Anyone interested in learning about Design Thinking.

For any queries, feel free to contact us at :

info@delightlearning.com

+91 9908496350, +91 9611922110