Upon completing this course, learners should be prepared to:
• Explain the purpose of the APQP process.
• Describe the five phases of the APQP process.
• List the steps necessary to prepare for an APQP effort.
• Be aware of techniques used to identify the VOC (Voice of the Customer.)
• Understand how Design-FMEAs can help reduce risks in the design phase and Process-FMEAs can help reduce process related risks.
• Be familiar with a Design Verification Plan and Report.
• Understand the sequential progress of Control Plans from Prototype to Pre-Launch to Production Phases.
• Understand how Engineering Change Requests generate vital documentation.
• Be familiar with a Team Feasibility Checklist (to conclude Phase 2.)
• Select appropriate flowcharting and process mapping techniques to aid in design of the process.
• Be familiar with a Characteristics Matrix to plot the relationship between product parameters and operational steps of the process.
• Know the importance of Measurement System Analyses and a Preliminary Process Capability studies in evaluating the process and product output.
• Be familiar with the Production Part Approval Process.
• Be acquainted with a Quality Planning Sign-Off (that confirms completion of Phases 1 through 4.)
• Know about tools and techniques that are used to continuously improve both the product its corresponding process.

