SANTOSHAM, PONGAL 2026 - MARINE DRIVE

Join us exclusively on the 14th and 15th of January! Experience South Indian traditions at Santosham's Banana Leaf Sadhya Feast at our Marine Drive, Mumbai restaurant.

Delight in a genuine Pongal celebration with our Unlimited Authentic Sadhya Banana Leaf Feast! Savour over 30+ delectable dishes, meticulously prepared and served on a Banana Leaf. Our culinary artisans have curated an array of flavours, from Sambar to Avial, rooted in heritage recipes.

Seating & Entry Guidelines

• The Santosham Pongal feast runs daily between 12:00 PM to 4:00 PM, with entry allowed strictly as per the 60-minute slot selected on the ticketing platform.
• Guests are advised to arrive at least 15 minutes earlier than the slot mentioned on their ticket.
• If you arrive late, you may only be allowed entry if the next slot has availability or at the end of the session, depending on that day’s bookings.
• In case of unforeseen delays, seating times will be adjusted sequentially according to booking order.
• As Onam is celebrated as a shared community feast, seating will follow a communal dining format.
  
  

Ticket Reservations

• Choose your preferred date and slot, and complete the payment.
• A QR code / confirmation email with your ticket ID will be sent to you.
• Present the ticket at the venue to receive your seat (or takeaway parcel) at the scheduled time.
  
  

Terms & Conditions

Tickets

• All Onam feast tickets must be purchased only through the official ticketing platforms.
• Availability is first-come, first-served.
• Each ticket is for one individual only and cannot be transferred.
• Tickets will be digitally scanned at entry and marked as redeemed to prevent multiple usage.
• Tickets are non-refundable and cannot be combined with discounts or other offers.
• Applicable taxes will be charged separately.
  
  

Pongal Sadhya Feast

• Your ticket includes either the Full Pongal Sadhya (30+ items) or the Takeaway Onam Sadhya (26 items).
• The restaurant reserves the right to make substitutions or changes to the menu if required.

Refunds & Cancellations

• Tickets are non-refundable, except if the event is canceled by the restaurant.
• In such cases, guests will be notified and refunds processed within a reasonable timeframe.
  
  

Age Policy

• Children aged 5 years and above require a ticket.
• Kids under 5 years may share from the same plate without a ticket.
• Age-related restrictions may apply for certain time slots or events.

Conduct & Behaviour

• Guests are expected to maintain respectful behaviour towards staff and fellow diners.
• Disruptive conduct may result in removal from the event without a refund.

Allergies & Dietary Needs

• Guests with food allergies or dietary restrictions should inquire beforehand about ingredients. Please note that customization of dishes is not possible.
• Since this is a community-style meal, accommodating special requests is not possible.
  
  

Liability

• The restaurant is not responsible for loss, damage, or injury to personal belongings during the event.
• Attendance is entirely at the guest’s own risk.
  
  

Photography & Media

• The restaurant may capture photos or videos during the feast for promotional use.
• By attending, guests agree to allow use of their images or likeness in such materials.
  
  

Takeaway Parcel Policy

• Guests with a takeaway ticket must collect their Sadhya parcel from the selected outlet on the booked date and within the specified pickup time.
• Takeaway tickets are non-refundable, except if canceled by the restaurant.
• Guests with food allergies or dietary restrictions should inquire beforehand about ingredients. Please note that customization of dishes is not possible.
• A valid ticket or booking confirmation must be shown at pickup.
• Tickets will be scanned at the time of parcel collection and cannot be reused.
• Late pickups may not be honoured, as the parcel’s freshness cannot be guaranteed.
• Food must be consumed within 2–3 hours of the allotted time.
• Once handed over, the restaurant is not responsible for damage or spoilage; safe handling is the guest’s responsibility.