When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.
- Alexander Graham Bell
Problems are all around us. Surprisingly, solutions are also around us. Sometimes we are so immersed into the problem(s) that we fail to recognise the solutions. In this hands-on workshop, we help you to solve the problems by engaging you in the entire lifecycle of a problem. Beginning with problem identification and definition, learning different models and techniques, identifying solutions for problems and finally dealing with common traps in problem solving.
This is a hands-on workshop filled with enough exercises to engage your whole self. It is intended to be well-paced, collaborative and be a good start so that you can be more confident to solve problems both professionally and personally.
Problem Identification and Definition:
Are we solving the right problem? How do we even identify a problem? How do we get every stakeholder accept a common definition of the problem? Is it even necessary that all stakeholders have a common understanding of the problem? Let us explore together to understand these questions and also use exercises to discover the answers.
Problem Solving Models and Techniques:
Once we have identified the problems, can we jump to solutions? Let us understand three problem solving models along with a bunch of techniques before we apply them in a simulated problem in the workshop. After the exercise, we will then debrief and learn from other teams as well about their approach and discovery.
There are many tools available to help arrive at the solution. Get introduced to a variety of tools and see how others have solved similar problems. Learn how you can leverage tools and solve one set of problems. Also understand when the tools introduce a new set of problems.
Common Traps in Problem Solving:
Is solving problems easy? The journey of problem solving is filled with known traps like perspectives, personality types, communication traps and some uncommon traps like automation to the rescue of every problem, traditional solutions for futuristic problems. Let us explore both types of traps in our exercises and see what we discover.
We will share some key takeaways planned for you from this workshop. At the same time, we believe that you might have a totally different takeaway from this workshop. We will use this space to learn from each other's takeaways and discuss them.
Anyone who wants to learn how to solve problems.