Traditional HR teams are often populated by people who see their role to protect the organisation, to avoid risk and ensure consistency. This type of HR function is becoming less and less valued within the business. What is valuable to the business is a HR function that can improve the employee experience so talented people work at their most productive. One way HR can transform itself is to incorporate design thinking into its people strategies.
"Design thinking is important, and it works. In this year’s survey, respondents at companies where HR delivers the highest levels of value are almost five times more likely to be using design thinking in their programs than their peers" Deloitte University Press 2016
It is time for HR to reinvent itself by incorporating Design Thinking into its people strategies. This one-day fast-paced program will equip HR Leaders with the necessary tools and skills to move away from "process design" to "human-centred design".
- Shift your mindset away from designing top-down, centrally distributed HR programs.
- Understand the value of designing all HR programs with the employee at the centre.
- Analyse and discuss design thinking and implications across the HR context.
- Create and communicate end-user driven solutions to HR problems or opportunities such as employee engagement, organisational design and attracting talent.
- Adopt the 'Design Thinking Mindset' with 8 mindset tools.
- Map the Employment Lifecycle from the employee's point of view to improve all employee experiences.
- Reduce risk and accelerate learning through rapid testing and feedback loops.
- Problem-find and reframe problems in a way that enables HR to develop a culture of innovation.
- Map the employee journey to identify touchpoints and needs and redesign the employee experience.
- Use storyboarding to create a brand new employee experience with the employee at the centre.
- Become a HR Leader that is comfortable operating in ambiguity and uncertainty with sophisticated tools.
Design Thinking isn't just a 'nice to have', it's a necessity for the modern 21st Century HR Leader who wants to drive organisational change and remain competitive in a highly competitive profession.
What others are saying about this program:
"HR is being disrupted and design thinking is key to the employee experience. This workshop kept a great pace and was engaging and practical. Loved it!" - Liz Duncan - Manager, Talent Acquisition at UniSuper
"I attended Kristyn's "Design Thinking for HR Leaders" workshop and I walked away with my traditional HR approach turned on its head. The workshop, combined with Kristyn's practical and approachable style, has given me a new way of designing employee-centric outcomes. I was also fortunate to have a one-to-one coaching session with Kristyn, where we were able to sketch out a practical and exciting solution to my problem." - Rebecca Page, Global Human Resources Manager at The CEO Magazine
“A practical workshop with tools and techniques that can be applied immediately. I learned how to take Empathy and use it to design employee experiences. An energetic, inspirational day. Thank you!" - Zena Boaks - CHRO, Audi Australia
“A fantastic introduction to design thinking for HR. A ‘must do’ to remain competitive in our field.” - Kimberley Calabria, HR Business Partner, Thales Australia
"Great program - very insightful. The facilitator is very knowledgeable and passionate." - Maria Lytsioulis, National Human Resources Manager, Primary Healthcare
What organisations send people to our workshops?
Our public workshops typically draw a lively mix of people from business, non-profits, government, and education, all eager to update their HR skills to include employee-centred design.
What if I want to invoice the program?
Of course, we are able to invoice this program for those participants without credit cards. Simply contact People for Success on 0419421332 or email firstname.lastname@example.org
Want to take the learning from Design Thinking for HR Leaders to the next level? Select the workshop + coaching option. You will receive a one-hour session to design a design thinking workshop for your team.
I was also fortunate to have a one-to-one coaching session with Kristyn, where we were able to sketch out a practical and exciting solution to my problem." - Rebecca Page, Global Human Resources Manager at The CEO Magazine.
Two weeks before the commencement of the workshop you will receive the pre-reading and pre-work. The pre-work involves interviewing friends and colleagues. It’s fun!
What should I bring?
All materials are supplied including plenty of brightly coloured post-it notes and sharpies. Design Thinking for HR leaders is a new way of designing HR programs so the most important thing you can bring is an intention to learn something completely new. Come with an open mindset and we supply the rest (morning tea, lunch and afternoon tea).
How can I contact People for Success with any questions?
Phone Kristyn Haywood, the designer, and facilitator of the program, on 0419421332 to discuss the program. After you have registered, we'll send you additional information about workshop logistics. We're happy to answer any questions!
After the Workshop
We believe that a course is only as good as what happens afterward. Therefore, for HR Leaders that purchase the + Coaching ticket will receive an individual follow-up coaching session with the Facilitator of this program plus access to lots of resources to help you embed the learning from the program to your workforce.
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