Workshop on "Building a Chat Bot / Omni Channel conversational Platform"

Agile Testing Alliance is hosting an Workshop on "Building a Chat Bot / Omni Channel conversational Platform "

Agile Testing Alliance is bring Micro-workshop series, these workshops will be based on emerging technologies and new trends in the industry. The workshops will help folks to start their journey in such technologies and get hands on experience in the same. The workshops will be driven by ATA community ambassadors, We would like to thank Sujay Asre for being one such community ambassador and conducting the workshop. Being a community event, the workshop is very affordably priced at INR 500 / USD 7.

Please read below for more details about the workshop  

Date: 15th August 2020

Timing: 2:00 pm - 6:00 pm 

Mode: Online

Overview about the workshop: 

Chatbots, AI, and Voice Assistants are increasing in popularity as innovative and cool technologies. Yes, it is going to lead us into the future. We are already seeing businesses investing heavily on chatbots/ voicebots to decrease the load on their call centers as well as exploring this as another channel to increase sales, marketing, and service.

These days, building a bot is fairly easy, but designing conversations is the tricky part. Furthermore, building an omnichannel and NLP agnostic conversational platform which empowers chatbots is even harder. A platform manages all conversational experiences in one place and leverages configurable NLPs, Channels etc.

In this mini-workshop, Sujay Asre will start with the basics of chatbots and conversational design, followed by dialogflow (NLP) concepts like Intents, Entities, Parameters, Context Sharing across Intents etc. He will also show the integration of chatbots with the Facebook messenger platform. Once, the concepts are a bit clearer, he will develop a simple chatbot using dialogflow as NLP, Facebook messenger as a channel and a sample springboot application for a transactional flow.

By the end of the session, participants will have hands-on experience in developing a bot using a simple springboot application which can be hosted in any cloud provider, dialogflow as NLP and Facebook messenger as a channel.

Sujay will also show and explain a sample architecture to build an omnichannel and NLP agnostic platform which can easily scale at each and every component level. He will also provide an overview of the creation of reusable conversational components and patterns which are unheard of until now. 

Key takeaways for the audience include:

1. Deep Understanding of Dialogflow concepts
2. Understanding Facebook Messenger platform 
3. New Concept of “Conversation Components” 
4. Learn how to build Omnichannel and NLP agnostic conversational Platforms  
5. Hosting springboot application on cloud services.  

About speaker:

Sujay Asre is a Developer Advocate with 12 years of software development experience. He currently works as a hands-on Development Manager for Conversational Platform at Amadeus Software Labs, Bangalore. Sujay is passionate about building Smart Omnichannel Chatbots, Reactive Conversational Platform and designing Microservices architecture. He frequently talks about these topics at many internal forums and loves mentoring fresh graduates on these topics. When he is not at work, he is happy cycling away to good health amidst the Bangalore traffic.

You can connect with Sujay on Linked In at https://www.linkedin.com/in/sujay-asre/. Sujay has a Bachelor of Electronics Engineering degree from Government College of Engineering, Sangli.